Cornwall Holiday Cottages Ltd - Terms of Business

 

Cornwall Holiday Cottages Limited (Data Protection Act Registration Number: Z8390098) is a company registered in England and Wales under company number 4924028 and we have our registered office at Overdene House, 49 Church Street, Theale, RG7 5BX . Our main trading address is Cornwall Holiday Cottages Ltd, Appensleigh, Feock TR3 6SD and we trade as Cornwall Holiday Cottages and Holiday Cottages and Seaspray Cottages (“we”). Our VAT number is 996 8935 25. We are committed to preserving the privacy of all visitors to www.cwlcot.com and all customers. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

 

INFORMATION THAT WE COLLECT FROM YOU

 

When you visit, register or order products or services on www.cwlcot.com or www.cwlcot.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Telephone calls may be monitored or recorded to ensure that we carry out your instructions correctly and to help improve the quality of our service.

 

USE OF YOUR INFORMATION

 

Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you including any special offers in relation to holiday cottages and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

Statistical and analytical information collected by us in the normal course of our business provides us with general and not individually specific information. We will make no attempt to identify individuals, or to associate any technical information collected for statistical purposes only, through the standard operation of our internet servers and contact management systems with any individual user.

 

DISCLOSURE OF YOUR INFORMATION

 

The information you provide to us will be held on our computers in and may be accessed by or given to our staff working outside the UK and third parties, who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow carefully selected third parties to contact you occasionally about products and services which may be of interest to you including keeping you updated on new properties and any special offers that we have. They may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

 

SECURITY AND DATA RETENTION

 

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

 

ACCESSING AND UPDATING

 

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

CHANGES TO OUR PRIVACY POLICY

 

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

 

CONTACT

 

All comments, queries and requests relating to our Acceptable Use Policy are welcomed and should be addressed to the Company Secretary, Cornwall Holiday Cottages Ltd, Appensleigh, Feock TR3 6SD. You can also contact us by email at rentals@cwlcot.com. Use of our web site ('Site') is on the terms set out in our Terms of Business, our Acceptable Use Policy, our Terms of Website Use and our Privacy Policy. If you do not agree with the terms, then cease use of the site now. The terms are a contract between us and you may wish to print a copy for future reference.  

Completion of the Account Creation process and when clicking the "Checkout" button, or if you have previously registered, you are stating that you agreed to our Terms of Business, our Acceptable Use Policy, our Terms of Website Use and our Privacy Policy which are all displayed and available for inspection and printing. You are stating that you agree to be bound by all these terms.

 

We sometimes change our Terms of Business, our Acceptable Use Policy, our Terms of Website Useand our Privacy Policy, which will be posted on the Site.

 

Version 5 - 15 September 2016

All comments, queries and requests relating to our Acceptable Use Policy are welcomed and should be addressed to the Company Secretary, Cornwall Holiday Cottages Ltd, Appensleigh, Feock TR3 6SD. You can also contact us by email at rentals@cwlcot.com.

Use of our web site ('Site') is on the terms set out in our Terms of Business, our Acceptable Use Policy, our Terms of Website Use and our Privacy Policy. If you do not agree with the terms, then cease use of the site now. The terms are a contract between us and you may wish to print a copy for future reference.

Completion of the Account Creation process and when clicking the "Checkout" button, or if you have previously registered, you are stating that you agreed to our Terms of Business, our Acceptable Use Policy, our Terms of Website Use and our Privacy Policy which are all displayed and available for inspection and printing. You are stating that you agree to be bound by all these terms.

We sometimes change our Terms of Business, our Acceptable Use Policy, our Terms of Website Useand our Privacy Policy, which will be posted on the Site.